Shipping Policy
Shipping Rates
We ship international orders using the safest and most reliable methods available at the time of dispatch. Shipping rates include customs and duties where applicable. For multiple items, shipping and duties are aggregated based on your full order. However, items may ship separately as they become available.
Shipping fees, import taxes, and duties are only covered by Josh Brown for original artworks. For all other items, these costs are the responsibility of the customer unless otherwise stated.
Please refer to each product description for individual shipping costs.
General Information
You will receive a notification once your order has shipped. Please ensure all personal details — including your delivery address and contact information — are accurate at checkout.
If you need to update your address after placing an order, you may do so within 5 days of purchase using the link provided in your order confirmation email. Once your order has been dispatched, address changes are no longer possible. If a shipment is returned due to an incorrect or outdated address, you will be responsible for the applicable re-shipping fee.
Shipping Time Estimates
United States (Continental)
You can expect to receive your artwork or print within 4–11 business days from the date of pickup.
International Orders
Customers outside the U.S. should expect delivery within 12–30 business days from the date of pickup, depending on location and customs processing.
Duties, Taxes & Customs
Your order may be subject to import duties and taxes (including VAT) once it arrives in your destination country. Josh Brown is not responsible for these additional charges unless specifically stated.
If customs officials require action and the customer fails to respond — resulting in the return of the shipment — the customer will be responsible for re-shipping costs.
In the event of a return request, a refund will be processed, minus the original shipping costs.
Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation, please contact us at studio@joshbrownart.com with your name and order number, and we’ll assist you promptly.